For the protection of our customers, staff, their families, as well as the citizens of the communities we serve, The Farmers Bank is temporarily suspending lobby access except by appointment only at all Farmers Bank locations effective Thursday, March 19th at 12:00 pm until further notice.
“We have been closely monitoring the status of the current COVID-19 situation and in these uncertain times, our concern at The Farmers Bank is for the well-being of our customers, employees, their families, and the communities we serve. We would like to remind all our customers that while this social issue is sweeping the nation, this is not a financial crisis and your funds will remain available to you.” said Karen F. Gregerson, President and Chief Executive Officer.
The Coronavirus (COVID-19) has been reported in Indiana, while we have no news at this time of confirmed cases in Clinton County, we have been notified of confirmed cases reported in Boone and Hamilton Counties. For these reasons and to do our part in limiting the spread of COVID-19, the following steps are being taken, effective Thursday, March 19th at 12:00 pm.
• The Farmers Bank will temporarily suspend lobby access at all branch locations beginning Thursday, March 19th at 12:00 pm until further notice.
• Drive-up facilities will remain open during normal drive-up business hours.
o For your convenience, some branches will have extended hours. Check our website https://www.thefarmersbank.com for the most current information regarding the locations and business hours at your local Farmers Bank branch.
• All business change orders will be available by appointment only. Call your local branch or 765-654-8731 to place an order and schedule your pick-up.
• Cash advances can be completed at the ATM.
• All bank services are currently still available: You may contact a customer service representative or a loan officer at your local branch or by calling 765-654-8731 to answer any questions or schedule all necessary appointments.
o Safe Deposit Box Entry
o Account Openings
o Loan Closings
If you choose to take care of some or all of your banking business online, The Farmers Bank offers a full suite of electronic banking products. You’ll find our online banking system and mobile banking app fast, convenient, and easy to use. Pay your bills, check your balances, deposit checks, view your transaction history, transfer money between accounts, and locate our ATMs all from the comfort and safety of your home.
Karen F. Gregerson also stated, “We recognize that this is a challenging time for all and apologize for any inconvenience this may cause. However, we feel a deep sense of responsibility to protect the overall safety of our customers and their families, our employees and their families and the communities we serve while allowing us to continue to provide the quality community banking service you have come to expect – and deserve. We appreciate your understanding and patience as we continue to monitor and work through these unique circumstances.”
We understand the importance of having access to your funds during these uncertain times and want to ensure you have additional access to your funds during this time by extending drive-up hours at some locations, refunding foreign ATM charges, and increasing daily limits on debit cards and mobile banking deposits.
The Farmers Bank’s management team will continue to closely monitor the situation and evaluate any further actions needed. We will continue to share updates at www.thefarmersbank.com and on our social media pages on Facebook, Twitter, and LinkedIn. For additional information about the current status of COVID-19 in Indiana, please visit https://www.in.gov/coronavirus or contact your local health department.
If you have a special circumstance or need additional assistance, please contact us on Monday – Friday from 7:00 am – 7:00 pm or Saturday from 9:00 am – 12:00 pm at 765-654-8731.
