At the Monday, August 17, 2020, Frankfort Utility Service Board meeting, the members voted unanimously to set September 15th as the date to resume utility disconnections.
Stacy Uitts, Frankfort Billing Office Manager, noted there are approximately 437 customers eligible for disconnection.
Those who are behind are encouraged to contact the billing office to schedule an appointment to discuss repayment plans. Repayment plans are available for up to 6-months in length to assist in keeping payments low. The repayment plan is in addition to the monthly usage bill according to Mike Kelley, Chairman of the Frankfort USB.
Below is the complete press release issued by the members of the Frankfort USB:
As of August 14, 2020 Governor Holcomb’s orders concerning disconnects expired. Frankfort Municipal Utilities has decided to extend these orders until September 15, 2020 to give our customers an opportunity to make payment arrangements if needed.
Effective September 15, 2020, disconnections will begin again. All past due payments must be taken care of before 10:00 am on September 15th to avoid any interruption in service. If you are unable to make the full payment we are offering 6 months payment plans, but they must be set up before September 15, 2020 by contacting Frankfort Municipal Utilities Billing Office in person or by phone to avoid being disconnected. Frankfort Municipal Utility Billing Office located at 1405 E Wabash St, and the phone number is 765.659.3361.
You may also contact Area IV 765.447.7683, and your local township trustee’s office for additional assistance Center Township 765-357-9100.
All late penalties and fees will resume on October 14, 2020.
If you have any questions or concerns, please contact the FMU Billing Office.
Thank you,
Utility Service Board
Mike Kelley, Chairman
Kent Brewer, Vice Chairman
Joe Root
Mike Reeder
Rick Gunyon
FMU Personnel
Todd Corrie, General Manager
Stacy Uitts, Billing Office Manager
